We accept Bank Transfers as payment. This includes Electronic Funds Transfer (EFT) and in Bank Electronic Transfers money gram and western union can also be used for small transactions to save time and huge bank charges.
We do not accept Credit Cards, Debit Cards, Cash Deposits, Cash or Cheques. If you would like to pay using one of these methods, please send us an email and we will see if we can accommodate you.
Collection with cash is available from our offices in Uganda, Congo and South Africa but only with prior arrangement.
Products will only be shipped once payment has cleared our bank account. We reserve the right to extend clearance periods. The minimum clearance period is 3 working days.
All prices exclude the applicable Tax which is 5% of the total value amount of gold bought from our company.
Gold Nuggets and Bars will be shipped strictly to the provided physical addresses with full contact details of our valued buyer. Customers must ensure that any products shipped to their specified address in no way violates any laws.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your gold and the shipping options you choose. Depending on the delivery method you choose, shipping date will be provided to the buyer.
Please also note that the shipping rates for the gold we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.
Insured Shipping: Parcel is dispatched via insured couriers [FEDEX, DHL and UPS] to the specified address.
Collection: Collection from one of our offices is available after payment clearance. Where clients choose to collect from our offices, we still deliver to our clients.
Safekeeping: Safekeeping facilities are available. There is no charge for this service. Safekeeping is fully insured.
Delivery periods depend on various factors such as location and may be influenced by weekends and public holidays. While we will endeavour to ship as fast as possible there may be delays due to factors outside of our control such as strike action and manufacturing delays.